My wife and I were immediately impressed with Rachel's demeanor, knowledge of the market, and her ability to clearly explain the home-buying process. Importantly, she was willing to take whatever time was necessary to answer our questions. She helped us every step of the way. I didn't know what it was like to trust a stranger to guide me through an unfamiliar process-until now. Rachel was entirely trustworthy, dependable, and professional-the highest praise I can give. -Sam B. M.D., Buyer Rachel's assistance has been invaluable. She kept me well informed of properties that fit what I was looking for. Equally important was what she did not do. She did not call me about properties that I was not interested in. She did not pressure me to buy. She made the home buying experience as hassle-free and pleasurable as possible. When I decided to buy a home that was under renovation with a developer-Rachel walked me through the complicated process of creating a punchlist and detailed sales agreement that described all of the work that would be done during construction. With all the great work Rachel had done on handling the purchase of my new home I felt very comfortable asking her to broker the sale of my existing home. Rachel conducted two open houses with many nice touches like cookies, flowers and drinks for prospective buyers. The listing sheet she created was fantastic! It was not long before we had several offers to choose from. Overall I am incredibly impressed with everything that Rachel has done for me. I have already referred one friend to Rachel-I know he will be just as impressed with her as I have been. -Ian S., Buyer & Seller A heartfelt "Thank you" from all of us for guiding us through both buying and selling. We were so lucky to have you, and thrilled with both purchase and sale. Thanks for your patience and skill! -Lucy and Charlie H., Sellers & Buyers Rachel helped me buy a home in Boston. I was working with several real estate agents in different areas, and she was by FAR the most professional! Her follow-up is really outstanding. She helped me achieve my goals, putting my needs ahead of her sale. I highly recommend her, and would use her again at any time! -Karen K., Buyer My Agent, Rachel Burns is amazing, competent, professional, knowledgeable and absolutely devoted to doing a first-rate job. Quite apart from being a great person too. -Axel S., Buyer
Rachel, we want to thank you for all of your help and limitless energy with selling our condo. We are very happy that we ended up with a successful sale and an enthusiastic buyer. Thanks! -Jess and Dave J., Sellers Rachel made the whole process very straightforward and far less daunting then I had imagined it might be. Thanks! - Rebecca J., First time Home Buyer Rachel is outstanding-warm, supportive, and went way beyond the ordinary experience of selling a house! -Sandy S.,Seller Rachel was great about looking out for our best interests and very persistent in dealing with a difficult seller! -Tanya and Ben S., Buyers |